Frequently asked questions

Emoti-ME isn't set up like Amazon with overnight delivery. Each design is created especially for you. Once your order is placed, your garment is professionally printed, carefully quality checked, and shipped directly to your door. Because every item is made to order rather than sitting on a warehouse shelf, delivery takes a little longer. Most orders are printed within 1 to 2 business days before being dispatched. We know waiting isn't always easy, but we hope opening your Emoti-ME parcel feels worth it. ♡

If your item doesn't fit, you are welcome to exchange it or request a refund in line with our Returns Policy. Because every Emoti-ME garment is printed especially for you after you place your order, we encourage you to check the size guide carefully before ordering. If you're unsure which size is right for you, please send us an email. We'd much rather help you choose the perfect fit before you order than have you go through the hassle of an exchange. To keep our prices as fair as possible, customers are responsible for the cost of returning the original item and any shipping costs for the replacement garment.

Yes. Our product pages list the fabric composition for every garment - all of them are 100% cotton. We have carefully selected quality products which we believe are comfortable, durable and enjoyable to wear.

We hope you absolutely love your Emoti-ME purchase.But if your item isn't quite right, we're happy to help.If you need a different size or would like to return your order, please contact us within 14 days of receiving your parcel.To keep our prices as fair as possible, customers are responsible for the cost of returning the original item and any shipping costs for replacement items (unless items are faulty or incorrect).Returned items must be in their original, unworn condition. Garments must be free from any marks, stains, pet hair, or odours, including perfume, cologne, smoke, vaping, or pet smells.If your garment arrives damaged, faulty, or you receive the wrong item, please contact us as soon as possible. We want you to be happy, so we'll work with you to make it right.Returns and Exchange Policy